Shipping policy
SHIPPING
We use Australia Post to deliver items from our warehouse in Adelaide, South Australia. We aim to dispatch orders within 2 business days & delivery is estimated at between 5-15 business days. Express post orders are prioritized by our dispatch team, however carrier delays are beyond our control.
During peak seasons or sales events, dispatch times may be longer. If we are unable to dispatch your order due to a missing item, we will notify you within 3 business days.
Shipping Within Australia
Flat rate Regular Shipping: $12 AUD
Flat rate Priority picking and Express shipping: $20.00 AUD
Free Regular Shipping for purchases of $150 AUD and over
Carrier: Australia Post
New Zealand
Flat rate Regular Shipping: $15.00 NZD
Flat rate Express Shipping: $20.00 NZD
Carrier: DHL/Australia Post > NZ Post
United States
Flat rate Shipping: $11.99 USD
Carrier: DHL
Europe
Flat rate Regular Shipping: €7.99
Flat rate Express Shipping: €10.99
Carrier: Australia Post > Country's national postal service
Rest of the world
Flat rate Regular shipping: $15.00 AUD
Flat rate Express shipping: $18.00 AUD
Carrier: Australia Post > Country's national postal service
Import Duties & Taxes
The country of destination may require you to pay import taxes, duties and/or processing fees. It is the responsibility of the customer to check local customs regulations before placing an order for shipping. These additional fees are not covered by Karma East and are the responsibility of the customer.